Find Answers to Common Questions

ARTWORK

contact-icon-80x80

CONTACT US

color-size-icon-80x80

COLORS & SIZES

bulk-price-icon-80x80

DISCOUNTS/BULK

exchange-refund-return-icon-80x80

EXCHANGES, REFUNDS, & RETURNS

products-services-icon-80x80

LIST OF PRODUCTS & SERVICES

payment-icon-80x80

PAYMENT

quote-icon-80x80

QUOTE

shipping - hand_truck

SHIPPING

time-icon-80x80

TURNAROUND TIME

useful-terms-icon-80x80

USEFUL TERMS

we-love-decorated-apparel-camodnp

Artwork

The best printed design starts with a good quality image, not pixelated or blurred, not a screenshot from another image. Submitted artwork should be in .png, .psd, .svg or .pdf with a minimum of 300 dpi. Contact us with any questions about your image or design files, we are here to help.

Contact Us

Billing: pay @camodesignprint.com

Customer Service: info @camodesignprint.com

CaMo Design and Print, LLC

PO Box 383

Olympia Fields, IL 60461

Voice & Text: [708] 365 – 8278

Shop: [708] 283 – 0340

Colors & Sizes

The best printed design starts with a good quality image, not pixelated or blurred, not a screenshot from another image. Submitted artwork should be in .png, .psd, .svg or .pdf with a minimum of 300 dpi. Contact us with any questions about your image or design files, we are here to help.

Discounts & Bulk Items

From time to time we will have a special sale and post discount codes , usually on our Instagram or Facebook page  (@camodnp). Follow and Like to be in the know.

Exchange | Refund | Return

An exchange is granted for defective or damaged items upon delivery. Take pictures of the defect or damage and submit an exchange request with a detailed explanation within 48 hours of delivery (your photo timestamp will be considered). Upon receiving your request, our team will review your exchange request and respond via email. Custom products are not exchangeable unless defective or damaged. If granted, exchange will be for the exact item, size, color, and printed design (no change from original item).

We do not offer refunds on custom items. If you receive a defective or damaged item upon delivery, please take pictures of the defect or damage and forward a detailed explanation of your situation within 48 hours of delivery (your photo timestamp will be considered). Our team will review your details and consider the best course of action for your situation. We want happy customers.

If granted, refunds may be in the form of store credit with no expiration date.

List of Products & Services

Payment

We accept all major credits cards, debit, QuickPay/Zelle®, Paypal, and cash. We do not accept checks.

No, we do not currently have delayed payment options like layaway, partial pay or similar. All orders require full payment before design or print work begins.

 

Quote

A quote request is highly recommended if you have special conditions for your order; have a specific deadline or budget; or have any unique criteria for your design. You should also use the quote request form if you are looking for a product or service that is not already listed on the site.

All artwork should be sent to info(at)camodesignprint.com (be sure to include an explanation and let us know if you have also used the quote form.

Yes, please see below.

Use the form or send an email. Please use Quote Request as your subject of your email.

CaMo Quote Form

Shipping

We ship to U.S. addresses. We do not ship internationally or to U.S. territories. Shipped orders are sent via USPS, UPS, and FedEx.

Shipped orders are usually sent via USPS, UPS, and FedEx.

Turnaround Time

Production is usually 3 to 5 business days. Special and large orders may take longer. You will receive a turnaround time information on every custom order before placing the order. Turnaround time is part of your quote.

Useful Terms

Terms for Printed Items

Under certain special offers and custom orders we will use skilled hand painting techniques. We have a fantastic visual artist on staff should your request need such a specialized creative service.

Production is usually 3 to 5 business days. Special and large orders may take longer. You will receive a turnaround time information on every custom order before placing the order. Turnaround time is part of your quote.

Production is usually 3 to 5 business days. Special and large orders may take longer. You will receive a turnaround time information on every custom order before placing the order. Turnaround time is part of your quote.

Terms for Engraved Items

Production is usually 3 to 5 business days. Special and large orders may take longer. You will receive a turnaround time information on every custom order before placing the order. Turnaround time is part of your quote.

CaMo Design and Print Frequently Asked Questions are compiled to give our customers a central place to get answers to pressing questions. If you need other answers, please reach out.